Privacy Policy
This page is a general policy draft and should be reviewed by legal counsel before commercial launch.
1. Introduction
GrieveLocal is committed to protecting the privacy of our users and visitors. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform and public forms.
2. Information We Collect
We collect information that you provide directly to us, including through public forms, account registration, and platform usage. This may include your name, email address, phone number, organization details, and local union number.
3. Information Submitted Through Public Forms
When you submit a contact inquiry or pilot partner interest form on our website, we collect the information you provide, including your name, email address, local union number, organization, role, and message. This information is used solely to respond to your inquiry and is not shared with third parties.
4. Account and Platform Information
When you create a GrieveLocal account, we collect your name, email address, and role within your union local. Platform usage data, including grievance records and activity logs, is stored securely and accessible only to authorized users within your local.
5. How Information Is Used
We use collected information to provide and improve our services, respond to inquiries, communicate with users, ensure platform security, and comply with legal obligations. We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission, secure cloud infrastructure, and role-based access controls. Access to grievance and member data is restricted to authorized users within your local.
7. Data Retention
We retain information for as long as your account is active or as needed to provide our services. Public form submissions are retained for review and response. Grievance records are retained according to your local's data retention preferences.
8. Cookies and Analytics
We use cookies and similar technologies to operate and improve our platform. We may use analytics tools to understand how visitors interact with our website. You can control cookies through your browser settings.
9. Third-Party Service Providers
We use trusted third-party service providers for cloud hosting, email delivery, and core platform infrastructure. These providers are contractually bound to protect your data and are limited to accessing only what is necessary to provide their services.
10. Union and Employee Data
Grievance records, member information, and related documentation entered into the GrieveLocal platform belong to your local union. We do not access, review, or share your local's grievance data with external parties without authorization.
11. User Rights
You have the right to request access to, correction of, or deletion of your personal information. Account holders can update their profile information within the platform. For other requests, contact us at info@grievelocal.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on this page. Continued use of the platform after changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy, please contact us at info@grievelocal.com or write to us at Lafayette, Louisiana.